Tools & Troubleshooting
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Once your website is operational using iSmartFrame, despite following all the recommended checks and safety tests mentioned in the guide, you may still encounter errors and bugs, similar to those that occurred prior to implementing iSmartFrame. This section aims to assist you in troubleshooting any issues that arise and determine whether they are related to iSF or not. By doing so, you can ascertain if it is necessary to open a support ticket with our team.
I am noticing the presence of HTML code that should not be present!
The background on my page is not displaying properly!!
This particular button in the main menu is not functioning correctly!
In that case, utilize the option on the to assess whether your origin is experiencing any issues before opening a support ticket.
The content of this page is not up to date with the latest version!
I must clear my website's cache to ensure that all users can view updated prices and content!
In such a scenario, utilize the feature on the to clear all cache associated with your website from iSmartFrame.
Should you come across an error status page from iSmartFrame as shown below, consider visiting the section of this guide.
